Support

For questions, problems or suggestions, email support@releia.net. A real person reads it.

Common questions

I did not get my verification code. Check your spam folder first. Releia only sends a code when you ask for one, either when you create an account or when you reset your password. You can request a new code from the app. If it still does not arrive, email us with the address you signed up with.

How do I delete my account? Open the app, go to Account, and choose Delete account. This removes your account, your email address and your pairing. It cannot be undone.

Which watches work with Releia? The supported Garmin models are listed on the home page. If yours is missing, tell us which model you use and we will look at adding it.

My partner's heartbeat is not showing. Both people need the app open, a paired watch, and a phone nearby with Garmin Connect running. Releia relays live data, so it only works while both sides are connected.